Frequently Asked Questions of Hotel Boutique Casa del Coliseo in Cartagena de Indias. Official Website.
Frequently asked questions
Do you offer an airport transfer service?
Yes, our team will be delighted to provide you with the relevant information and carry out the necessary arrangements to ensure your arrival at the hotel is comfortable and safe.
How can I get from the airport to the hotel?
The Rafael Núñez International Airport is located approximately 15 minutes from the hotel, depending on traffic conditions. For greater convenience, we recommend using our private transfer service.
How close are the city's main tourist attractions to the hotel?
We are located in a privileged area of Bocagrande, allowing you to reach the main beaches, restaurants, cafés, and shopping areas on foot. The Walled City (Historic Center) is just a 5-minute drive away.
Is it possible to accommodate three guests in the same room?
Our rooms are designed exclusively for double occupancy (maximum 2 guests).
Do the rooms have hot water and air conditioning?
Yes. All our rooms are equipped with hot water and air conditioning to ensure a completely comfortable stay. In addition, they are fully soundproofed.
Can I request an extra bed or a baby cot?
Our experiences are focused on adult relaxation, and our rooms have a maximum capacity of two guests. Therefore, we do not provide extra beds or baby cots.
What time is check-out?
Check-out time is until 12:00 p.m. (noon). We offer a late check-out service upon prior request, subject to availability, and additional charges may apply.
Can I arrive at the hotel late at night?
Of course. Our reception is available 24 hours a day. We kindly ask you to inform us in advance of your estimated arrival time.
Can I leave my luggage before check-in or after check-out?
Yes. We offer a luggage storage service so that you can enjoy Cartagena in complete comfort before check-in or after check-out.
Does the hotel have parking facilities?
No, we do not have private parking on the property. However, we work with nearby parking facilities. The closest parking lot is located just 50 meters from the hotel and offers 24-hour service. In addition, guests may drive up to the hotel entrance for drop-off.
Can I request a special decoration for a birthday or anniversary?
Of course! We can arrange a special touch to make your stay even more memorable. This service is available at an additional cost and must be requested in advance.
Do the rooms include a hair dryer and a coffee maker?
Yes. All our rooms are equipped with a hair dryer and a coffee machine with compostable capsules, as part of our commitment to sustainability.
Does the hotel offer a laundry service?
Yes, we offer a laundry service at an additional cost (subject to operating hours and delivery times).
Can you recommend restaurants?
Of course! Within our property, we offer three different dining venues. In addition, our team will be delighted to recommend and make reservations for you at the best local and international restaurants in the city.
What are the best bars to visit?
Cartagena offers a vibrant nightlife. We can recommend and guide you to the best options in the Historic Center and Bocagrande based on the atmosphere you are looking for (rooftop bars, jazz bars, salsa venues, or signature cocktail bars).
Can you help me organize activities and excursions?
Yes. We provide personalized assistance to help coordinate day trips, boat rentals, cultural tours, and exclusive experiences during your stay.
What places can I visit near the hotel?
Thanks to our strategic location in Bocagrande, you will be just a few steps from the beach, Cartagena Bay, boutiques, and shopping centers, and only 5 minutes away from the walls and plazas of the Historic Center.
Is it safe to walk around at night?
Yes, the area is very busy and generally safe. As with any tourist destination, we recommend taking the usual precautions and using reliable transportation for longer journeys at night.
How can I visit the Rosario Islands?
We can advise you on the best options for visiting the archipelago, whether through group excursions or private charters. We recommend booking in advance during the high season.
What activities can I do during my visit?
Cartagena offers history, culture, and relaxation: from exploring the Historic Center and enjoying the sunset from the city walls, to indulging in gastronomic experiences, spending a day on the islands, or enjoying a relaxing treatment at our spa.